Shipping policy

At Midnight Thrills, we are committed to delivering your favorite adult products swiftly, safely, and with complete discretion. Here’s everything you need to know about our shipping:

🚚 Delivery within Nairobi

  • Speedy Service: Orders within Nairobi are delivered within 3 hours (subject to rider availability).

  • Cut-off Time: Orders placed after 6:00 PM may be delivered the next day.

  • Delivery Days: We deliver Monday to Saturday. On public holidays, kindly contact us to confirm availability.

  • Delivery Fee: Delivery is charged based on distance.

  • Payment Options: We accept M-PESA, Cash on Delivery, Credit Card, PayPal, and Bank Transfer.

🚚 Delivery outside Nairobi (Across Kenya)

  • Reliable Couriers: We ship nationwide via Shuttles, G4S, or Fargo Courier.

  • Delivery Time: Depending on your location and chosen courier, delivery may take 24 – 72 hours.

  • Payment Requirement: Full payment is required before shipping.

🌍 Regional Delivery (Tanzania, Uganda & South Sudan)

  • Limited regional shipping is available. Delivery timelines and costs vary depending on courier and destination. Please contact us for details.

🎁 Packaging & Discretion

  • All orders are shipped in plain, non-branded packaging to protect your privacy.

  • Gift Wrapping Available: Upon request, we offer gift wrapping and special packaging at a small fee.

  • No product details appear on the outside of the package.

🔄 Returns & Refunds

  • For hygiene and safety reasons, we do not offer refunds.

  • For return guidelines (in cases such as defective items), please refer to our Returns Policy.

💬 Customer Support

Our customer support team is here to assist you with any inquiries:

  • WhatsApp/Call: 0111 699 361

✨ Thank you for choosing Midnight Thrills. We look forward to delivering pleasure discreetly to your doorstep!