Refund policy

No Return and Refund Policy for Sex Toys

At Midnight Thrills, we prioritize your health and safety. For this reason, we maintain a strict no return and refund policy on all sex toys. Due to the intimate nature of these products, we cannot accept returns or exchanges once the item has been opened or used.

Exchange Policy

In the unlikely event that you receive a product with a factory defect, we are happy to offer an exchange within the first 24 hours of receipt. To initiate an exchange for a defective item, please contact our customer service team with your order details and a description of the issue. We will guide you through the exchange process to ensure your satisfaction.Thank you for understanding our policies, and for choosing Midnight Thrills for your intimate needs! Your pleasure and safety are our top priorities.